Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Used/washed Items.
- Sale Items
To complete your return, we require a order number or proof of purchase as well as a description of the reason for the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Absolutewaxmelts@yahoo.com.
Only regular priced items may be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Absolutewaxmelts@yahoo.com and send your item to: Upon Request.
To return your product, you should mail your product to: Upon Request.
You will not be responsible for paying for your own shipping costs for returning your item.
Contact us at Absolutewaxmelts@yahoo.com for questions related to refunds and returns.